Privacy and Cookie Policy
- PRIVACY NOTICE
Alpina Brands feels very strongly about protecting the personal data that it is entrusted with. We strive to handle personal data with care according to our internal standards and applicable local law, to be transparent on how we use personal data and how individuals can exercise their data privacy rights.
We therefore have a policy setting out how your personal data will be processed and protected.
Who is the controller of your personal data?
Alpina Brands is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Amerikastraat 3A
5171PL Kaatsheuvel
The Netherlands
Company registration number: 18106977
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
Who can access your data?
Your data may be shared within Alpina Brands. We never pass on, sell or swap your data for marketing purposes to third parties outside Alpina Brands. Data that is forwarded to third parties, is only used to provide you with our services.
What is the legal ground for processing?
For every specific process of personal data we collect from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact Hinson Studios and we will provide you with your personal data via e-mail.
Right to portability:
Whenever Alpina Brands processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification:
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
If you have a Alpina Brands account you can edit your personal data under your account https://alpina-brands.com/account/login
Right to erasure:
You have the right to erase any personal data processed by Alpina Brands at any time except for the following situations:
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with Alpina Brands, regardless of the payment method
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on Alpina Brands legitimate interest. Alpina Brands will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
* following the instruction in each marketing emails
* by editing the settings of your Alpina Brands-account
Right to restriction:
You have the right to request that Alpina Brands restricts the process of your personal data under the following circumstances:
* if you object to a processing based Alpina Brands legitimate interest, Alpina Brands shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, Alpina Brands must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if Alpina Brands no longer needs the personal data but it is required by you to defend legal claims.
How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at client.service@hinsonmfg.com
Data Protection Customer Services Team:
Our Customer Services team ensures that we continuously process your personal data in an open, accurate and legal manner. You can contact our CS-team at client.service@alpina-brands.com
Right to complain with a supervisory authority:
If you consider Alpina Brands to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.
Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.
- COOKIES
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. If you use our services, we will assume that you agree to the use of such cookie.
How do we use cookies?
We use permanent cookies to store your choice of start page and to store your details. We will use cookies to save your favorite products.
We use session cookies for example when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
We use both first- and third-party cookies to collect statistics and user data in aggregate and individual form in analysis tools to optimize our site and to present you with relevant marketing material.
Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers such as Twitter, Facebook and Vimeo and relate to the ability of users to share content on this site, as indicated by their respective icon.
We also use third-party cookies which performs cross-site tracking in order for us to give you marketing in other sites/channels.
What types of personal data do we process?
We will only connect your cookie ID to your personal data submitted and gathered in relation to your account, if you are logged in to your Alpina Brands account.
Who has access to your personal data?
Data that is forwarded to third parties is only used to provide you with the services mentioned above, analysis tool in order to collect statistics to optimize our site and present you with relevant material.
What is the legal ground to process your personal data?
We will only connect your cookies to your personal data if you are logged in to your Alpina Brands account.
If you are logged in to your account the legal ground is based on our legitimate interest.
How long do we save your data?
Alpina Brands does not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
